1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, password, and profile information
- Payment Information: Billing address, payment method details (processed securely through third-party providers)
- Communication Data: Messages, support tickets, and feedback you send to us
- Author Information: Professional details, portfolio, and earnings data for registered authors
1.2 Usage Information
We automatically collect certain information about your use of our services:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, features used, downloads, and interactions
- Cookies and Tracking: Cookies, web beacons, and similar technologies (see our Cookie Policy)
- Analytics Data: Performance metrics, error logs, and user behavior patterns
2. How We Use Your Information
2.1 Service Provision
- Provide and maintain our platform and services
- Process transactions and manage your account
- Deliver templates, tools, and educational content
- Facilitate author earnings and payouts
2.2 Communication
- Send service-related notifications and updates
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Notify you about new features and opportunities
2.3 Improvement and Analytics
- Analyze usage patterns to improve our services
- Develop new features and content
- Conduct research and analytics
- Prevent fraud and ensure platform security
3. Information Sharing
3.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3.2 Limited Sharing
We may share your information only in the following circumstances:
- Service Providers: Trusted third parties who help us operate our platform (payment processors, hosting providers, analytics services)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing your information
4. Data Security
4.1 Security Measures
We implement industry-standard security measures to protect your information:
- Encryption: Data encrypted in transit and at rest
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Audits: Security assessments and vulnerability testing
- Secure Infrastructure: Protected servers and secure data centers
4.2 Data Breach Response
In the event of a data breach, we will:
- Notify affected users within 72 hours
- Report to relevant authorities as required by law
- Take immediate steps to secure the breach
- Provide guidance on protective measures
5. Your Rights and Choices
5.1 Access and Control
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Export your data in a machine-readable format
- Restriction: Limit how we process your information
5.2 Communication Preferences
- Unsubscribe from marketing emails using the link in each email
- Adjust notification settings in your account preferences
- Contact us to update your communication preferences
6. Cookies and Tracking
6.1 Types of Cookies
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how you use our site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for targeted advertising (with consent)
6.2 Cookie Management
You can control cookies through:
- Your browser settings
- Our cookie consent banner
- Account privacy settings
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Other legally recognized transfer mechanisms
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@aitomark.com
- Address: AItoMark Privacy Team, [Your Business Address]
- Support: Telegram Support
